A Worry-Free Business Stay with the Right Expectations
Important Expectations and Considerations for Expats Working in the Netherlands
At Maurits Apartments & Suites, we understand that finding suitable corporate housing for your team members is more than just providing a roof over their heads. As an HR Manager or Travel Manager, you are responsible for ensuring a smooth and successful stay for your international employees. Expectation management is crucial in this process – and we are here to assist you!
In addition to offering comfortable short-stay apartments and suites with 24/7 service and hospitality, we provide the essential information your employees need for living and working in Rotterdam during a longer stay. From local cost of living and weather conditions to critical matters such as using DigiD, health insurance, and identification requirements in the Netherlands – it is important that your employee is well-prepared before arriving. Click here for a helpful overview of what your employee can expect in the Netherlands.
Administrative & Legal Requirements
Municipal Registration, BSN & DigiD
If your stay exceeds four months, you must register with the municipality (BRP), obtain a Citizen Service Number (BSN)—essential for salary, taxes, and health insurance—and apply for DigiD, which is required for online government services.
Health Insurance & Identification
Basic health insurance is mandatory by law. Always carry a physical ID, as digital copies are not accepted.
Housing & Cost of Living
Housing & Expenses
Short-term housing demand is high—early arrangements are strongly recommended. The cost of living, particularly groceries and dining out, tends to be higher than in many non-Western countries.
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Climate & Transport
Weather is cool, windy, and unpredictable—warm clothing, a sturdy winter coat, and a reliable rain jacket (even in summer) are essential. Cycling is a common mode of transport, with specific local rules.
Work & Business Culture
Communication, Hierarchy & Work-Life Balance
Dutch workplaces are informal with direct communication, minimal hierarchy, and a high value placed on punctuality and work-life balance. Lunches are typically simple (bread or salad), and dinner is the main meal.
Social Norms & Daily Life
Interaction & Privacy
Dutch prefer firm handshakes over bowing, encourage open discussions and critical thinking, prefer planned appointments over spontaneous visits, and highly value personal space and privacy.
Financial Matters
Banking & Payments
A BSN is required to open a bank account. Debit and contactless payments are standard, with decreasing use of cash. Expats may qualify for tax benefits such as the 30% ruling.
Public Transport & Travel
Public Transport & International Connections
An OV-chipkaart is essential for travel by train, tram, bus, and metro. Public transport is generally punctual, though delays occur occasionally. Rotterdam offers excellent rail and air connections throughout Europe.
Healthcare & Emergencies
Emergency Services & Healthcare Access
Dial 112 for immediate assistance from police, fire brigade, or ambulance. Use the 112NL app to communicate emergencies in your language. Register with a General Practitioner (GP) for non-urgent medical issues; referrals are required for specialists, and certain medications need prescriptions.